Bag Manufacturing Frequently Asked
1.0 General Enquiries
1.1 What are your minimum order quantities?
Our minimum order quantities for custom orders start from 100 pieces per order.
You can order a maximum of 2 colors within the 100 pieces(PU leather), limited to 1 design.
For custom hardware, fabrics, trims, dyeing, printing, embroidery, different MOQs may apply. Please kindly enquire for more details.
1.2 How Long Does The Process Take From Design To Delivery?
From design to delivery, the whole process usually takes about 4-9 weeks.
Sample lead-time: 7-12days from the date once the tech packs are approved unless otherwise stated.
Mass production lead-time: 4-8 weeks from the date we received the approved tech packs, payment of deposit unless otherwise stated.
Click here for an overview of how long each stage of the process takes.
1.3 How Much Do Samples Cost?
To find out the sample cost for your designs, please get in touch with us here.
1.4 What Material Do You Have?
We have a library full of material from PU leather, cowhide, suede leather, nylon, canvas, acrylic, and many others.
As part of the services for custom bags order, we offer to source for the fabrics should you have a particular material in mind that is not available in our library.
For more information about the material, check out our material page.
1.5 How Do I Select My Fabrics?
Once you sent us your design details with your material reference for each design, our sourcing team will take 3-7 days to source for suitable material options and send the physical copies to you.
*Kindly note that 3-7 days of sourcing does not include shipping
For shipping rates, please kindly contact us for a quote.
1.6 Customised Hardware / Bag Accessories / Packaging Services
At Zhongding, we offer the possibility to have your own customized hardware, tapes, labels, tags, and packaging to create a fully branded product.
Click to find more about our range of custom solutions for your brand.
1.7 Artwork Requirements
To save time on processing your hardware to be custom ready and for the best results, please kindly follow our requirements for hardware files.
These requirements also apply to artwork files sent for custom labels, print, and packaging.
Accepted File Types
- Adobe Illustrator (.AI)
- Adobe Photoshop (.PSD)
2.0 Shipping, Returns & Refunds
2.1 Sample Refund Policy
100% of the bag samples charges can be rebated towards the bulk order costs once the bulk order is placed.
The sample cost can only be rebated in full if more than 2000 pieces are ordered for the design.
*Rebates for sample charges will be credited to the invoice for the production balance.
2.2 Shipping Options
We provide both air and ocean freight services via our various shipping partners.
However as ocean freight is charged on a CBM (cubic meter) basis, it might be advisable to use airfreight for quantities smaller than 3000 pcs as it more cost and time-efficient.
Customs taxes and duties might be charged on shipments going to your destination*.
*Custom Taxes & Duties – Please note that the customer will be required to bear for the cost of these taxes and duties.
2.3 Export Clearance
All shipments handled by BRYDEN will have their export permits and custom documentation done and these charges are included in the shipping charges.
If you wish to make your own shipping arrangements, please note that we will base the order on a FOB (Free on board) basis and we shall not be responsible for the export clearance of the goods to your destination.
2.4 Can You Ship To My Country?
We ship all over the world. For shipping rates, please kindly contact us for a quote here.
For shipping, we do not buy insurance by default.
For instances where the shipment is missing or are stuck in your destination country customs,we are not liable for any losses after the goods have been handed over to the shipper.
Please kindly arrange for the purchase of insurance based on your cargo invoice value to insure your goods against such force majeure occurrences.
3.1 Mode of Payment
We accept payment via cash, bank transfer, credit cards (Visa, MasterCard & American Express), and Paypal*.
Our preferred payment provider for international payment is 2checkout as they offer a better exchange rate than banks.
*PayPal – For payment by Paypal, there will be an additional 4% surcharge for Paypal fees
3.2 Payment Terms
Sample stage -100% upfront for courier, sourcing, and sample costs.
Downpayment for bulk production – After samples are approved, we require a 30% payment to start on bulk production.
The balance payment for bulk production – After bulk production is completed, we will require the balance of 70% + shipping charges to be paid.
*Rebates for sample charges will be credited to the balance invoice
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